Terms & Conditions

Please make sure you read the following terms and conditions carefully before using the website www.brandnuwords.co operated by Brandnu Words.

Your access and use of these services is conditioned upon your acceptance of the following terms and conditions. These terms apply to all visitors of the website www.brandnuwords.co, including registered users and those who are just browsing.

By accessing and using the copywriting services at www.brandnuwords.co you agree to be bound by these terms. If you disagree with any part of these terms and conditions, then you may not use this service.

1. Accounts

- All customers must register for an account on www.brandnuwords.co before they are able to make any purchases on the website, or place orders for any copywriting services.
- When you register for an account to be able to purchase goods and services provided through www.brandnuwords.co then you will be asked to supply some relevant information which could include your name, billing address, and card information and other data.
- Please make sure you read our privacy policy alongside these terms and conditions to be able to familiarise yourself with and make sure you fully understand the ways in which we will use and protect this information when you send it to is.
- When you register for an account with www.brandnuwords.co you represent and warrant the following:
(a) That you will only open one account per person
(b) That the information you have supplied as part of your registration is true and correct
(c) That you have the legal right to use any cards or payment methods you have included in your account
(d) You agree that Brandnu Words is not responsible for any loss or damages which arise from the submission of any false information
(e) By submitting your personal information to us, you grant us the right to share this information with relevant parties including our freelance copywriters who may be responsible for your project.

2. Copywriting services

- The website www.brandnuwords.co offers copywriting services covering several subject areas which can all be browsed in detail on the website.
- To place an order for copywriting service you will first need to arrange a call with a member of the copywriting team who will discuss your brief and objectives with you in more detail.
- Once a brief and deadline have been agreed upon, you will be sent a quote for the copywriting services. - When you have accepted the quote, payment is due in full and in advance and the copywriter assigned to your project will start and complete the work, filing it via the email address associated to your account within the agreed deadline.
- Customers are responsible for making sure they provide their assigned copywriter all the relevant information and materials which they may need to complete their job.
- The writers will accept no liabilities for delays to deadlines which have been caused by customers not providing the correct information for briefs when asked.
- A small number of minor revisions are included with each price, however if further revisions which look set to take considerable time are required then this will require a new quote to be issued and will incur additional costs.

3. Payments and deliveries

- All payments are due in advance of works taking place, and all major debit and credit cards are accepted.
- All fees are agreed upon between the client and the copywriter in advance.
- Delivery times will vary depending on projects, but in cases where an agreed deadline has been set then the writer shall endeavour to provide the work at this agreed deadline.
- Express delivery services are available depending on the project scope at additional fees.
- All finished copy is emailed to the customer using the email address which they provided at the time of setting up their account. For larger files which are unable to be sent over email then secure file sharing networks will be used.
- As soon as the copy has been delivered and emailed to the customer, the customer then owns the rights to the copy.

4. Availability and errors

- We regularly update and improve the offerings on our service, which means at times inaccuracies could occur where products or services made available on the service could be mis-priced, inaccurately described, or temporarily unavailable and we may experience delays in updating the information on the website www.brandnuwords.co.
- Therefore we can not and do not guarantee the accuracy and completeness of any information on the website www.brandnuwords.co including prices, specifications, or availability of the services.
- We reserve the right to change or update this information at any time and to correct any errors at any time without prior notice.

5. Fee changes

- Brandnu Words may at any time and in its sole discretion modify the fees for the copywriting services which it offers.
- In this event Brandnu Words shall advise its customers in advance.
- Fee changes will not affect current projects.
- There are no subscription or membership fees for holding an account with www.brandnuwords.co and all fees are due on a per project basis only.

6. Refunds

- In the event a customer is unhappy with their work then they are reminded that a small amount of revisions are included in the original price.
- Any further amendments which are required will incur additional fees.
- Only certain cases for refunds shall be considered, and this shall be done by Brandnu Words on a case-by-case basis.

7. Intellectual Property

This service and its original content, including all features and functionality shall remain the exclusive property of Brandnu Words and its licensors. This service and the website www.brandnuwords.co are protected by copyright, trademark, and other laws and no trademarks or content from this service may be used without first obtaining written consent from www.brandnuwords.co.

8. Termination

- We may terminate or suspend your account immediately and without prior notice or liability for any reason whatsoever, including without limitation if you breach these terms and conditions.
- Upon termination of this service, your right to use the services listed at www.brandnuwords.co will immediately cease.
- If you wish to terminate your account on www.brandnuwords.co then you may simply delete it and discontinue using the service.

9. Indemnification

You agree to defend, indemnify and hold harmless Brandnu Words and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password, or b) a breach of these terms and conditions.

10. Limitation of Liability

In no event shall Brandnu Words nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Disclaimer

Your use of this service is at your sole risk. This service is provided on an “as is” and “as available” basis and is provided without warranties of any kind, whether express or implied.

12. Questions

If you have any questions about these terms and conditions, please contact us at [email protected].